Tawkify Dating Site
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Unlike other dating sites that rely almost entirely on technology, Tawkify relies on human beings. You see, Tawkify does not have a matchmaking algorithm. It does not rely on complex search engines and metrics. When a person registers on Tawkify a team of personal matchmakers will evaluate the user and then manually comb through other users to. Jan 03, 2021 Self-proclaimed as “the antidote to dating site fatigue”, Tawkify is a dating service that uses real matchmakers (no computer algorithms) to connect you with other singles. How does it compare with dating apps?
A few days ago we did a blog post on eHarmony seeming to be the only dating site that blocks member photos until you pay. The matchmaking dating site – or rather dating service – Tawkify takes this even a step further – no member photos or profile information until you meet your arranged date in person. This is unlike old school matchmaking, which is done by people who actually know you, care about you, don’t do it for any monetary profit, and match you with people they actually know through some connection.
According to the Tawkify website FAQ, they currently have “about 100K people” in their database – a number they say is growing. Perhaps their no photos/no profile information rule aids in satisfying their member package minimum date quotas with their limited database, as they provide no option for members to veto the match based on the person’s info before meeting. According to the feedback from many Tawkify customers and even Tawkify matchmakers, matches are not always following the paying customer’s specifications or expectations:
What people working at Tawkify, via Glassdoor say:
Clients are setup for failure since so many of them are not what the opposite sex wants
Advice to Management
Be more honest with clients and matchamackrs in training
-Former Contractor – Matchmaker in San Francisco, CA
—
..The sales team intentionally misrepresents our services and success rates in order to sell more packages. It falls to matchmakers to handle these out-of-whack expectations…
-Current Freelancer – Anonymous Freelancer
—
Pay is strictly commission based, and fairly feeble. There are bonus incentives, but I’m not certain anyone is earning them. It ties into your client load, which is restricted until your clients have completed their package. This creates a culture for matchmakers to exclusively SATISFY A QUOTA instead of working to find appropriately screened, solid matches for people…
-Former Employee – Matchmaker in New York, NY
—
All based on sales and numbers. There’s a disconnect between what the service actually is and the clients expect. …
-Former Employee – Matchmaker in Brooklyn, NY
Not so good… Tawkify customer feedback matches with what Tawkify’s employees have complained about, regarding the discrepancies between clients’ expectations and what is actually delivered:
So how much does Tawkify cost? Apparently $1500 minimum for a 3 months packages/3 dates if you want to be a member and have a matchmaker set you up, according to many of the verified customer reviews. And $3500 for 12 dates. The Tawkify website itself does not advertise the costs, and just states “Our clever technology helps us provide full-service matchmaking for a fraction of the traditional cost! Our pricing is based on several factors, with options ranging from $99 to $6k per year.” The $99 is if you would like to just be in their database, with no guarantees of any dates. There is actually a Facebook promotion advertisement going on right now, offering to add you to the database of potential daters free (the $99 value). It seems Tawkify can make use a larger database of potential daters as many of their matchmakers have resorted to free dating sites to recruit people to date their members at no cost to them.
More Tawkify customer feedback regarding matches not fitting in with the customer’s specifications, with a $1500 price tag and no refund:
Daniela C.
The service sucked
To make it right hanna matched me up with someone else that was equally unattractive and unavailable. (Super busy with his band)
All of the guys had weird staying away things (unavailable) and were guys I would never even strike a convo with (not my physical type).
This service was the biggest waist of $1,500.00 dollars. I could have gone to Vegas and had a blast with my friends.
***do not recomend***
Another recent customer review:
the most expensive blind date…
Tawkify negative feedback on their recruiting of “matches” for its members from free dating sites:
Verified order, Ditica C.
The minimum
…The service promises “a minimum of one date per month” and that’s exactly what they provide–the minimum. No “above and beyond” here.
“We’ll start scanning the universe for potentially compatible candidates from within our exclusive “Romance Rolodex,” and beyond… our famous “Love Hunter” recruiters hit the ground running to find ideal matches…All matches are handpicked and personally screened – and subject to final approval by E. Jean herself and matchmaking team leaders.”After talking to one of my dates, it turns out she found him on OkCupid.
For the length of my contract I spent most of the time try to track Monique down. She’s promise to contact me on Tuesday and I’d never hear from her, sometimes for over a week. Once she was in Vegas. Good for her!
She and I finally met face to face after my second failed date and I bought her lunch. (Usually I buy MY clients lunch.)
There were many scheduling issues with my third date but when we met he seemed to know nothing about some of the options I’d offered, and had information about me incorrect. The date had some potential but he received a phone call that his daughter was ill (prior to our meeting) and had to cut it short. Monique did nothing to salvage this and even lied to me about it.
Overall, not acceptable for $1500. That’s right–$1500 for three dates.
I’ve had better dates and longer lasting relationships from Tinder, and that’s free.
Another bad experience from a customer:
I would give this company a Zero if I …
This verified customer who paid for the $99 database add only, talks about Tawkify’s “5 minute background check” and the matchmakers just trying to set up dates, not real matches:
K., Verified order
I have to say I have been very …
And another verified customer that also discusses the marketing aspect of Tawkify taking center role:
SA, Verified order
All marketing, no follow through – increasingly disappointing
This customer paid $3500 for the 12 dates package, but was very unhappy after her first 6 dates that did not follow her match specifications (she received a refund for 6 of the unused dates after a response from Tawkify for her comment, but not for her 6 poorly matched dates):
Margaret
DO NOT WASTE YOUR MONEY AND TIME!
This review from SF had a smiliar experience: matches that did not fit her criteria or she did not fit theirs, and were set up with her from a free dating site, no photos exchanged or telephone conversation beforehand that would tell her it would be no match very quickly and with much less expense:
…Tawkify says (and this was also explained by the rep before I gave them my credit card number): they have an 80% success rate for clients who use the service 6-12 months. They have a database of 60K carefully selected potential matches. They provide “curated” dates. They promise feedback from the match after every date. I figured why not try it, and bought a 3-month (3 match) package for about $1500. That’s $500 per date.
…
Let me say that “curated” dates is far from accurate. Basically, the matchmaker picks a place in the city (in my case, restaurant, wine bar, and pizza place) and makes the reservation. You get a cutesy worded text about the place. That’s it.
First date: The guy told me in the first 5 minutes that he was on a free online dating site when contacted by Tawkify. He asked me “Did you actually pay for this?” Yeah. He also was not compatible with me in a few major ways, ways in which I was crystal clear about what I wanted in a match. For example, I am highly educated with a well-established career and high income. This guy lives with 3 roommates due to his finances and hates his job and has no idea what he wants to do instead. He was also so disengaged in the Tawkify process that he never responded to the request for feedback. So I never got feedback from this date. For $500 bucks, I expect all elements I was promised. And I can find my own dates on free sites–I don’t need to pay a matchmaker for this. I explained this to my matchmaker who defended Tawkify’s method of recruiting from online dating sites.
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Second date: At a wine bar I could not find. My ONE location request to my matchmaker was to please pick places that are easily accessible because navigating in my city is tricky and I am new to the area. Without the date’s number I had no way to let him know I was lost and I was 20 minutes late. I hate being late and this was a pretty stressful start to a date: go to a place you can’t find to meet a guy you can’t contact. This match was from another free dating site. was nice and educated with a good job, but it was immediately clear he wasn’t attracted to me. We had one glass of wine (and took it upon himself to tell the waitress we were not getting any food) and that was it. Granted, chemistry can be elusive but because this guy didn’t see a picture of me first (Tawkify doesn’t show you each others’ pictures) I spent $500 for a glass of wine.
Third date: The guy was awful. I am in mental health and he–seriously without exaggeration–is on the autistic spectrum. And mean. He is a dentist and openly mocked his patients at dinner. He did not make eye contact and did not respond to social cues. I would have nixed him in a 5-minute phone conversation. The date was excruciating and I couldn’t wait for it to end.
Now here is where it gets even better. After this third date (and the end of my package), I expressed my disappointment to matchmaker who replied: “I am sorry you have looked upon this experience so negatively.” So now it’s my fault that I can’t see their service in a positive light. I find this pretty insulting. I then communicated via phone with someone in customer service and detailed the above to her. I requested that since I did not receive feedback from date 1, I did not get all elements promised to me and I wanted to be compensated by one more match with a different matchmaker. She told me she would review my concerns with the Tawkify team. I clearly communicated to her that I would not be spending any more money on Tawkify. She emailed me several days later saying they were unwilling to give me one additional match and instead offered me a discount of 13% if I bought another Tawkify package. She also threw in that she “would be sad to see any negativity” on social media from my reviews of the service. So now I’m again being “negative.”
The thing is, I’m nice, sweet, cute, and easily approachable. I’m also really reasonable and tried my best to work with Tawify and be patient. At no point was my communication ever not clear and calm. So not only did I spend a lot of money for a terrible service, Tawkify employees labeled me negative, twice and seemed to blame me for the terrible experience. Yuck.
You can find more Tawkify negative reviews online with similar sentiments: expensive, not carefully curated matches or dates as promised, and some negative experiences that could have been easily avoided if photos and telephone numbers were exchanged before the date, so each side knew more of the other and approved of the match to go on the date. Morever, dates found from free dating sites that did not pay for the services had less investment in the process, and more importantly, weren’t carefully chosen as a match. To be fair, there are also positive reviews you can find on these links.
What do you think? Would you go out on a blind date with someone you don’t know anything about, and don’t have any mutual friends with either?
Tawkify is an online dating site with an interesting concept. Instead of relying on algorithms and checklists to help people find their love connections, they put the responsibility into the hands of actual people: professional matchmakers who work from home. Their job is to meet the clients, study their personalities, and then set up dates for them.
Tawkify's full matchmaking service is fairly costly for clients. They cater to professional people who value privacy and don't want to deal with all the messy difficulties common to most other online dating sites.
Tawkify Dating Site Website
According to the FAQ, 80-percent of Tawkify's clients find a good match within 6 to 12 months, which is apparently a pretty good ratio compared to many other similar services.
Working for Tawkify
Being a matchmaker for Tawkify seems like a fairly interesting job, and requires a very hands-on approach.
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Your first task is to interview your client and really learn what makes the person tick. You're expected to rely, at least to an extent, on your intuition about human nature and gut instincts when choosing matches.
There are certain guidelines provided in the training – while interviewing clients you'll apparently be sorting them into different categories and rating them in several areas – but your opinion, based on your read of the client's personality, also matters.
And what if you can't find a good match in the Tawkify database? Well, in that case, you'll have to look elsewhere. There might be times when you need to check competing dating sites for matches and try to convince those people to go out with your client.
Tawkify guarantees their customers a certain number of dates per month, and one way or another, you'll need to make those dates happen, which might require a certain amount of creativity.
I saw one interview with a Tawkify matchmaker where she actually mentioned going on LinkedIn and messaging people to find matches for a high-profile client.
Overall, the matchmaking part of this job sounds like an interesting, but potentially difficult, task. Certain people would love this kind of challenge, while others would probably find it very awkward.
In any case, once you've found a good match, your next job is to arrange a date. This is apparently always a blind date – the two people literally don't even get to see a single photo of each other until they meet in person – and it's your job to decide the circumstances of the meetup.
Will it be dinner? A Movie? A picnic on the beach?
You'll have to look at the profiles for your client and the match, then decide what sort of situation would give them the best chance for a positive romantic outcome. For example, in some cases you might decide to organize the date based on some mutual interest they share.
After the date, you debrief both parties in private conversations, to see how things went. If the date went well, that's great. If not, you'll need to find out why, and use that information to make a better match for your client in the future.
One thing to remember is that Tawkify's customers are paying quite a bit of money for this service – up to $6,000 a year for the full matchmaking package – so they expect better results than they would get from ordinary dating site.
Obviously, anyone who's had romantic experience knows that you can't necessarily break dating down into something logical and direct, like a math formula. Two people who seem perfectly compatible might not mesh at all once they actually meet up.
Because of this unavoidable ambiguity, I suspect this is one of those jobs where you'll have to get some actual experience under your belt before you start getting good results. Some individuals might have a really strong natural talent for this kind of thing, but others will likely find it's more difficult than they expected.
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Tawkify Pay Rate
Tawkify doesn't disclose salary information on the website, so I had to look around a bit. According to the best data I could find (and take it with a grain of salt, because it might not be true anymore) matchmakers earn about $100 per date.
Tawkify Dating Site Reviews
Finding matches and setting up dates can be quick and easy, or really hard, depending on a million different factors, so your hourly salary will tend to vary a lot from day-to-day.
According to comments from current and former matchmakers, it can sometimes take 8 or 10 hours of work to arrange one date, which comes out to around $10 or $12 an hour.
There is also a bonus available for Matchmakers who meet a particular monthly quota of dates, but from what I've read, the number is fairly high, and it isn't always easy to do.
Scheduling with Tawkify
There is a degree of flexibility in setting your work schedule you'll have to put in a certain number of hours every week (the actual number is not disclosed) and make yourself available at times that are reasonable enough to be convenient for the needs of your clients.
Requirements to Apply
Tawkify have no particular educational requirements for their matchmakers, but they're looking for highly professional people with strong interpersonal skills. You need to be good at conversation and a good judge of personalities.
If you've had a particularly active dating life, at least at some point in the past, your experience in that area might also work in your favor.
Application process
There's not a lot of information on Tawkify's website about their interview procedures. At the very least, you'll have to send a resume and a cover letter, fill out a form on their website, and answer some questions.
According to comments I found while scouring the web, there's also a series of video interviews, including a test where managers pretend to be difficult clients, and you have to talk them through their problems.
Some people had to travel to their local headquarters and interview in person, but not everyone.
Feedback
I used Glassdoor to find reviews from current and former Tawkify matchmakers. On the whole, most opinions I saw were fairly positive.
This is apparently a very fun job for people with the right temperament. A lot of matchmakers really enjoyed interacting with their clients, and derived a lot of personal satisfaction from setting up successful dates.
The biggest drawback, and this was a complaint even among people who loved the work, appears to be the pay rate.
Most reviewers didn't specify exactly how much they made per hour, but based on their comments, the amount isn't high enough. It's possible to earn a substantial bonus for setting up a large number of dates, but that is supposedly very difficult to do.
Still, if you have really good instincts for reading personalities, you might be able to beat the odds and make a decent wage, and because of the unique nature of the work, I can definitely see why this job would appeal to certain people.
How to Get Started
If you think you have what it takes to be a matchmaker, and you want to try for a job at Tawkify, go here to read more about the company and put in your application.
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